At Universal Traders, we take great care to ensure that our products reach you fresh, safe, and on time. All orders are processed within 1–3 business days after confirmation, excluding weekends and public holidays. Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery in real time.
We currently ship across UAE, Sri Lanka, Vietnam, and Oman using reliable logistics partners to maintain the quality and integrity of our products during transit. Shipping times may vary depending on your location and the type of products ordered.
Please ensure that the delivery address provided is proper and that someone is available to receive the package. Universal Traders will not be responsible for delays caused by incorrect addresses, weather conditions, or courier issues beyond our control. If you encounter any problems with your shipment, contact our customer support team within 24 hours of delivery for assistance or replacement options.